Please CONFIGURE your MAILBOX Alert before you install it. You will need access to internet and your WiFi router's ID and password. Once it has been configured, you can take your MAILBOX Alert outside and INSTALL it.

How to configure MAILBOX Alert

Your new MAILBOX Alert needs to connect to the internet to send its notifications. They will then be forwarded as emails and as text messages to your phone. In order to do that it needs to know which WiFi network to use for communications. Before that, your MAILBOX Alert must be configured with an email and phone number to send notifications. 

Be aware that the sensor in the Internal Mailbox Alert is located outside the enclosure. The second part of the sensor, the magnet, is placed on the mailbox door. It is important to have the two  aligned, both vertically and horizontally, to ensure long battery life.

When the sensor parts are separated, the device inside is turned on. If it has been configured already to use your WiFi, it will send an alert and turn itself off.  If the MAILBOX Alert has not been configured yet, it will enter into a configuration mode so that you can setup your WiFi. In configuration mode the MAILBOX Alert will shut itself off after 30 minutes to save batteries. If you haven't completed your configuration, re-attach the sensor parts for a second. You can then separate them again which will turn the device back on.

Note:  we recommend that you connect your device to WiFI, create your account and test notifications before you head outside to installl your device.  So follow SETUP INSTRUCTIONS then move on to the installation described below.

How to install the Internal MAILBOX Alert

Place the Internal MAILBOX Alert inside the mailbox and attach the magnet to the mailbox door. Align the magnet and the sensor so that they are close to each other when the door is closed. We recommend using masking or scotch tape to hold both the Mailbox Alert and the magnet in place temporarily to get them better aligned.  Move them up, down or forward to align them, then affix permanently with included double sided strips or duct tape.

To test, close the mailbox door and wait for a few seconds. Then open the door, pause for a second, and close it. An email and a text message will be sent to your phone in less than a minute.

Open the door again to test your MAILBOX Alert.  Please remember that the portal limits the number of text messages sent to one every 5 minutes, so you may need to wait for 5 minutes to get a second text message. Your e-mail messages are sent once a minute.