How to configure and install the MAILBOX Alert, External mount?


You are holding the MAILBOX Alert in your hands. How do you configure it and install it?




Your new MAILBOX Alert needs to connect to the internet to send its notifications. They will then be forwarded as emails and as text messages to your phone. In order to do that it needs to know which WiFi network to use for communications. Before that, your MAILBOX Alert must be configured with an email and a phone number to send notifications. 

The MAILBOX Alert is shipped with batteries installed and the door sensor parts attached. When the sensor parts are separated, the device inside is turned on. If it has been configured already to use your WiFi, it will send an alert and turn itself off.  If the MAILBOX Alert has not been configured yet, it will enter into a configuration mode so that you can setup your WiFi. In configuration mode the MAILBOX Alert will shut itself off after 5 minutes to save batteries. If you haven't completed your configuration, re-attach the sensor parts for a second. You can then separate them again which will turn the device back on.

Note:  we recommend that you connect your device to WiFI, create your account and test notifications before you head outside to installl your device.  So follow SETUP INSTRUCTIONS then move on to the installation described below.



The installation of MAILBOX Alert that is described here assumes that your mailbox is mounted on a wooden post. Please adapt to your individual circumstances.  

The weatherproof plastic box which contains the MAILBOX Alert is mounted outside the mailbox, on a post. And the door sensor is installed inside, with magnet on the door and the sensor with wires inside the box.  


Step 1. Use two wood screws included and mount the weatherproof box on a post outside. 


Step 2. Attach the sensor part with wires to the inside of the mailbox: peel off the cover of the sticky tape and position the sensor with the wires facing inside the mailbox. (Note: if you need to thread the wires from inside the box or just trim them, you can cut them as needed and use the included wire nuts to reconnect the cut wires.)  Then attach the remaining door sensor part to the door so that the two parts of the sensor get very close to each other when the mailbox is closed:



Step 3. You may also want to cover door sensor inside the mailbox with duct tape to make sure the wires or the sensor do not get snagged on anything, as shown here:


To test, close the mailbox door and wait for a few seconds. Then open the door, pause for a second, and close it. You should get an email and a text message show up on your phone in less than a minute. Open the door again to test your MAILBOX Alert.  Please remember that the portal limits the number of text messages sent to one every 5 minutes, so you may need to wait for 5 minutes to get a second text message. Your e-mail messages are sent once a  minute.