New User Portal Is Now Live!

We're excited to announce that the next generation of our website is here! We've been working hard to deliver a faster, more consistent, and feature-rich experience.

Important: Transition Timeline

The current website will be retired on August 1, 2026. To avoid any interruption to your devices and services, we strongly encourage you to switch to the new platform as soon as possible.

How to Get Started

Follow these steps to access the new portal and bring your registered devices with you:

  1. Visit the new website at https://app.myspool.com
  2. Create a new account using the same email address associated with your current myspool.com account. 
    • Note: Your existing myspool.com login will not work on app.myspool.com—you must create a new account.
  3. Your registered devices will automatically transfer to your new account.

Important Email Requirements

To ensure your devices transfer seamlessly:

  • You must use the same email address as your current account.
  • The email address must be all lowercase on both the old and new sites.
  • Click here to verify your email address (select Edit to confirm or update it to lowercase).