How to setup your MAILBOX Alert to use your WiFi?


  1. Make sure that the two sensor parts have been attached for at least 5 minutes before you start to configure your WiFi. Separate the door sensor parts for 2 seconds. The magnet part must be at least an inch away from the switch part. This will turn on the MAILBOX Alert and start a 5 minute timer during which you will need to complete the setup.  To reset and start again, simply make sure that the door sensor parts are together for 5 minutes.  Then start at the beginning of this step.


How to determine MAILBOX Alert Device ID?

To detemine your device id, it needs to be placed in configuration mode. A brand new device will enter this mode when activated, either by pressing the Sensor button on the circuit board or by briefly separating sensor parts. (Note: a device will also enter configuration mode when cleared: press and hold the clear button and separate the sensor parts briefly, i.e. for a full second).


How to move the MAILBOX Alert to another location?

If you need to move the MAILBOX Alert to another location or simply need to re-configure it to use another WiFi router, there are two approaches. The simplest one is if you have an already configured and connected MAILBOX Alert. In this case, you can prepare it for the move using change configuration: click on the  Move Device checkbox which will instruct the device to clear its WiFi configuration the next time it is pressed.  Then open and close your mailbox.