What is a MAILBOX Alert?

MailboxIt is a device inside your mailbox that sends out an alert when your mailbox is opened. That alert is a one time message, either via email or text, or both. MAILBOX Alert is configured to use your WiFi. The setup takes a few minutes with a smart phone or a laptop. Once your MAILBOX Alert has been setup, a few details need to be specified in the Alerts Portal. They include your email address and phone number.

What is a CALLME button?

CALLME Button

It is a standalone battery-operated button that can be used to summon help in an emergency. When pressed, a CALLME button will send an email or a text message, or both. CALLME button is configured to use your WiFi. The setup takes a few minutes with a smart phone or a laptop. Once the button has been setup, a few details need to be specified in the Alerts Portal. They include your email address and phone number.

How to configure the CALLME button?

Your new CALLME button needs to connect to the internet to send its alerts. They will then be forwarded as emails and as text messages to your phone. In order to do that it needs to know which WiFi network to use for communications. Before that, your CALLME button must be configured with an email and phone number to send notifications. 

Please note: we recommend that configuration steps are completed in this order. Note also that some pages on this site are only available to registered owners.

How to setup your MAILBOX Alert to use your WiFi

 

  1. Make sure that the two sensor parts have been attached for at least 5 minutes before you start to configure your WiFi. Separate the door sensor parts for 2 seconds. The magnet part must be at least an inch away from the switch part. This will turn on the MAILBOX Alert and start a 5 minute timer during which you will need to complete the setup.  To reset and start again, simply make sure that the door sensor parts are together for 5 minutes.  Then start at the beginning of this step.


     

How to determine Mailbox Alert Device ID?

To detemine your device id, it needs to be placed in configuration mode. A brand new device will enter this mode when activated, either by pressing the Sensor button on the circuit board or by briefly separating sensor parts. (Note: a device will also enter configuration mode when cleared: press and hold the clear button and separate the sensor parts briefly, i.e. for a full second).

 

How to move the MAILBOX Alert to another location?

If you need to move the MAILBOX Alert to another location or simply need to re-configure it to use another WiFi router, there are two approaches. The simplest one is if you have an already configured and connected MAILBOX Alert. In this case, you can prepare it for the move using change configuration: click on the  Move Device checkbox which will instruct the device to clear its WiFi configuration the next time it is pressed.  Then open and close your mailbox.  

How to move the CALLME button to another location?

 If you need to move the CALLME button to another location or simply need to re-configure it to use another WiFi router, there are two approaches. The simplest one is if you have an already configured and connected CALLME button. In this case, you can prepare it for the move using change configuration: click on the  Move Device checkbox which will instruct the button to clear its WiFi configuration the next time it is pressed.