All MySpool.com devices are shipped free. We use USPS First Class to ship single devices and USPS Priority Mail when we send more than one. Please let us know if you need a different shipping method by sending email to email@example.com with your order number.
Please be assured that you can return your devices for a full refund, no questions asked, for 45 days after your purchase. We do want you to enjoy our products and services, so please do reach out to us if you need help setting up or configuring your device. Just send an email to firstname.lastname@example.org with your name and telephone number and we will get back to you shortly.